Digital Transformation Advisory
Understand your organisation. Design better customer propositions. Deliver change you can prove.
DTA provides strategic advisory, organisational discovery and design, customer proposition design, and engineering and assurance.
Accountable Bank
See the approach working
See how a working bank turns customer needs into decisions, controls and evidence.
Manage a bill
Evelyn and Maya
Evelyn wants help setting up a bill. Maya can prepare it, but Evelyn remains in control of what she authorises.
Pay someone new
With a person or agent
See how a trusted person or personal agent helps prepare a payment, while Evelyn authorises it and the bank independently checks whether it can proceed.
Explore the bank
Jobs, work and organisation
Enter the bank's organisational model directly: what customers need, the work that creates, and who performs it.
Accountable Bank is a small live bank using fictional customers and synthetic money. All of Accountable Bank
The connected approach
One connected approach
DTA doesn't simply advise organisations on transformation. It helps them understand how they work, design what needs to change and demonstrate that their decisions can be implemented and evidenced.
How the bank works
The jobs customers bring, the work those jobs create, the capabilities that perform it, and the decisions and dependencies between them.
Who runs the bank
Who is accountable for each piece of work, which organisational units and roles perform it, and how reporting and authority run between them.
Change the bank
Apply a decision and see what moves, what holds and what cannot be established.
How clients engage us
Advisory
A defined strategic question, independent challenge or ongoing executive support.
Discovery
A bounded investigation of the organisation, with evidenced findings and a recommended redesign.
Proposition Design
A customer job designed and specified, and built as a working proof where you choose one.
Engineering & Assurance
Scoped architecture, engineering enablement and assurance against an agreed specification.
Engagement size and commercial terms are discussed based on scope.
How we deliver
Most work starts with a role, not a squad: a business architect, a strategist, a product owner, a forward deployed engineer. We assemble the squad only when the work calls for one.
See how squads workEvidence, thinking and contact
Open foundations
The open way DTA records organisational decisions, free to use.
Under organisational discovery