Reimagining family wealth management using Transformation Intelligence

Family Wealth Hub

Retail, wealth and proposition leaders protecting multi-generational relationships.

Help your family buy their first home, together.

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The value to the family

A grandmother helps her granddaughter onto the housing ladder. Four family members give what they can, in one place, and the deposit reaches the solicitor in time for completion. Everyone can see what happened, and the family keeps a complete record.

Everyone can see every contribution
Tax guidance shown as you go
Protected from fraud and scams
A complete record for the solicitor and the family

Today

Grandmother decides to helpAd hoc bank transfersMessages and emailLost evidenceTax uncertainty

With Family Wealth Hub

Create the family giftInvite and verify contributorsGoverned contributionsTax guidance shownFunds released to solicitorComplete evidence, one record

Who is involved

GrandmotherParentsUncleGranddaughterSolicitor

The scenario. A grandmother wants to gift 25,000 pounds toward her granddaughter's first house. Four family members each contribute different amounts. The family want transparency, tax awareness, fraud protection and complete evidence.

For the bank: retain family deposits, originate the next relationship and reduce the cost of governed family servicing.

How Transformation Intelligence models this

Underneath, every part of this is one connected model. It starts with the decisions, and everything else is a view of them.

The decisions

Transformation Intelligence starts with decisions. Everything else exists to enable, constrain or evidence them.

Executive decision

Should we launch a governed Family Wealth proposition?

Decide whether to offer a governed family gifting and shared-goal proposition.

Owner: Proposition ownerConfidence: mediumReview: quarterly

Decision catalogue

Can this person join the family group?Relationship manager

Recognise connected but independently governed customers without merging legal ownership.

Inputs

  • Declared relationship
  • Identity evidence
  • Consent

Outputs

  • Family membership
  • No account access granted

Policies

  • Family authority policy

Regulations

  • Money Laundering Regulations 2017

Evidence produced

  • Identity and relationship records
  • Consent records

Risks

Impersonation or coercion of a family member.

Owner: Relationship managerConfidence: highReview: quarterly

Connected to: capabilities knowledge architecture AI evidence

Can this person contribute to the gift?Relationship manager

Let four family members contribute different amounts under declared authority.

Inputs

  • Family membership
  • Contribution amount
  • Source of funds

Outputs

  • Accepted contribution
  • Contribution record

Policies

  • Contribution limits policy
  • Family authority policy

Regulations

  • Money Laundering Regulations 2017

Evidence produced

  • Contribution records

Risks

Contribution beyond authority or unclear source of funds.

Owner: Relationship managerConfidence: highReview: quarterly

Connected to: capabilities knowledge architecture AI evidence

Is the gift permitted?Proposition owner

Confirm the gift is allowed, from whom, and for the declared purpose.

Inputs

  • Gift purpose
  • Contributors
  • Family authority

Outputs

  • Permitted gift
  • Gift letter

Policies

  • Gifting policy

Regulations

  • Consumer Duty

Evidence produced

  • Gift letter

Risks

Gift used for an undeclared or prohibited purpose.

Owner: Proposition ownerConfidence: mediumReview: quarterly

Connected to: capabilities knowledge architecture AI evidence

Should AML checks be performed, and do they pass?Financial crime analyst

Screen contributors and source of funds before money moves.

Inputs

  • Contributor identity
  • Source of funds
  • Sanctions lists

Outputs

  • AML clearance or escalation

Policies

  • AML and sanctions policy

Regulations

  • Money Laundering Regulations 2017

Evidence produced

  • AML and sanctions clearance

Risks

Money laundering or sanctions breach.

Owner: Financial crime analystConfidence: highReview: monthly

Connected to: capabilities knowledge architecture AI evidence

Is tax guidance required, and has it been shown?Compliance officer

Present Inheritance Tax guidance where the gift may create a liability.

Inputs

  • Gift value
  • Contributor relationships
  • Tax position

Outputs

  • Tax guidance presented and recorded

Policies

  • Tax guidance policy

Regulations

  • Inheritance Tax rules
  • Consumer Duty

Evidence produced

  • Tax guidance shown

Risks

A family acts without understanding a tax consequence.

Owner: Compliance officerConfidence: mediumReview: quarterly

Connected to: capabilities knowledge architecture AI evidence

Can funds be released to the solicitor?Relationship manager

Release pooled funds to the solicitor once every prior decision holds.

Inputs

  • AML clearance
  • Permitted gift
  • Tax guidance shown

Outputs

  • Funds released
  • Payment record

Policies

  • Contribution limits policy
  • Evidence retention policy

Regulations

  • Money Laundering Regulations 2017

Evidence produced

  • Contribution records
  • Immutable audit trail

Risks

Premature or misdirected release of funds.

Owner: Relationship managerConfidence: highReview: monthly

Connected to: capabilities knowledge architecture AI evidence

Can the evidence be archived as one immutable record?Compliance officer

Assemble every prior decision and its evidence into one defensible pack.

Inputs

  • All decision evidence

Outputs

  • Evidence pack
  • Immutable audit trail

Policies

  • Evidence retention policy

Regulations

  • Consumer Duty
  • Money Laundering Regulations 2017

Evidence produced

  • Complete evidence pack
  • Immutable audit trail

Risks

Evidence incomplete when the board or regulator asks.

Owner: Compliance officerConfidence: highReview: quarterly

Connected to: capabilities knowledge architecture AI evidence

Eight ways of observing the same decisions

Click any artefact your organisation already produces. Because they are all generated from one model, they are connected rather than isolated.

ValueThe objectives and measures the decisions pursue
Retain family deposits across generations
Create a digital record of family gifting
Reduce authorised push payment fraud
Originate the next-generation relationship
Reduce the cost of governed family servicing

Measures

Family groups createdFamily funds managedFraud reductionNet promoter scoreLifetime customer value
ProcessThe sequence of decisions
Family membershipAccepted contributionPermitted giftAML clearance or escalationTax guidance presented and recordedFunds releasedEvidence pack
CapabilityThe capabilities the decisions need

Family management

Owner: Wealth proposition. Maturity: emerging.

Identity verification

Owner: Financial crime. Maturity: established. Shared. Payments, Mortgage and Onboarding reuse this.

Contribution management

Owner: Payments. Maturity: established.

Payments

Owner: Payments. Maturity: established.

Gift management

Owner: Wealth proposition. Maturity: emerging.

Evidence management

Owner: Risk and governance. Maturity: established.

Tax guidance

Owner: Wealth advice. Maturity: emerging.

KnowledgeThe knowledge, policy and regulation the decisions rely on
Decision Objective Journey Capability Policy Regulation Data Application AI Role Evidence Measure

Knowledge objects

Family treeGiftRisk appetiteGift purposePropertyMortgage

Policies

Family authority policyContribution limits policyGifting policyAML and sanctions policyTax guidance policyEvidence retention policy

Regulations

Money Laundering Regulations 2017Consumer DutyInheritance Tax rules
CognitiveWhich decisions AI supports or automates
DecisionHumanAIEvidence
Can this person join the family group?Relationship managerGifting rules assistantIdentity and relationship records
Can this person contribute to the gift?Relationship managerContribution summary assistantContribution records
Is the gift permitted?Proposition ownerGifting rules assistantGift letter
Should AML checks be performed, and do they pass?Financial crime analystBehaviour monitoring assistantAML and sanctions clearance
Is tax guidance required, and has it been shown?Compliance officerGifting rules assistantTax guidance shown
Can funds be released to the solicitor?Relationship managerDeposit source assistantContribution records
Can the evidence be archived as one immutable record?Compliance officerEvidence pack assistantComplete evidence pack

Every AI interaction references the knowledge graph and produces evidence. A human remains accountable for each decision.

ArchitectureThe systems, APIs and events supporting the decisions
Application: Party graph, Identity service, Payments engine, Knowledge graph, Document store
API: Family API, Payment API, Identity API, Tax API
Event: ContributionReceived, TaxAssessmentCompleted, GiftCompleted, EvidenceCreated
AccountabilityWho is accountable, and the evidence each decision produces
  1. 1
    Can this person join the family group?
    Accountable: Relationship manager. Evidence: Identity and relationship records, Consent records.
  2. 2
    Can this person contribute to the gift?
    Accountable: Relationship manager. Evidence: Contribution records.
  3. 3
    Is the gift permitted?
    Accountable: Proposition owner. Evidence: Gift letter.
  4. 4
    Should AML checks be performed, and do they pass?
    Accountable: Financial crime analyst. Evidence: AML and sanctions clearance.
  5. 5
    Is tax guidance required, and has it been shown?
    Accountable: Compliance officer. Evidence: Tax guidance shown.
  6. 6
    Can funds be released to the solicitor?
    Accountable: Relationship manager. Evidence: Contribution records, Immutable audit trail.
  7. 7
    Can the evidence be archived as one immutable record?
    Accountable: Compliance officer. Evidence: Complete evidence pack, Immutable audit trail.

This journey, by construction

Every artefact on this page exists because it is generated from the same underlying model.

Evidence of change

Proof is not a slide deck. It is a growing body of connected evidence.

If we change this, what else changes?

A new UK Digital Gifting Regulation is introduced. Because every artefact is derived from the decisions, the model shows the impact before anyone starts building.

3decisions to re-evidence
3policies to review
3capabilities affected
6systems to change
2AI assistants to update
4evidence records to regenerate

Affected decisions: Is the gift permitted? · Is tax guidance required, and has it been shown? · Can the evidence be archived as one immutable record?

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